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EVV Guide for Caregiver

EVV stands for Electronic Visit Verification. It’s a system used to verify the delivery of home-based services, especially those funded by Medicaid, ensuring accuracy and accountability. EVV systems use technology to capture essential visit details, such as date, time, location, service type, and individuals involved.

The followings are two methods, each with video guides, that caregivers can use for their Electronic Visit Verification (EVV):

PHONE IVR

EVV Guide for Caregiver on Single Case
EVV Guide for Caregiver on Mutual Case

FOB IVR

EVV Guide for Caregiver on Single Case

 

EVV Guide for Caregiver on Mutual Case

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