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Frequently Asked Questions

Frequently Asked Questions

FAQ’s for Patients

Where To Begin?

Contact us and our professional staff will help you check your eligibility and to enroll you to receive your qualified services.

What Is Home Health Care?

Home health care is personalized health care in the patient’s home to promote, maintain, or restore health or lessen the effects of illness and disability. Services may include nursing, home health care, personal care, housekeeping, homemaker services, physical therapy, nutrition counseling, respiratory therapy, occupational therapy, medical social work and hospice care. Our licensed nurses will work with physicians to create a care plan to best accommodate the patient’s needs and health care workers assist patients with their activities of daily living.

Whether it is simple home health needs or specialty needs like hospice, ABI has professionally trained nurses and aides for the demand. ABI is a home care agency that helps you — or your family member — get professional care in the comfort of your home.

If you prefer to get care from someone you know, you may be able to designate one of your family members or friends as your in-home caregiver under a CDPAP program. We can help too!

Am I Eligible To Get Home Health Care Service?

If you:

  • Live in our service counties in New York
  • Have insurance (Medicaid and/or Medicare), or willing to do private pay
  • Need help with activities of daily living (ADLs) and instrumental activities of daily livings (IADLs)

You are likely to be eligible. To learn more, please contact us.

What are activities of daily living (ADLs) and instrumental activities of daily livings (IADLs)?

According to Centers for Medicaid and Medicare Services, activities of daily living (ADLs) are activities related to personal care. They include general hygiene like bathing or showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating.

Instrumental Activities of Daily Living are activities related to independent living. They include preparing meals, shopping for groceries or personal items, performing light housework, and assistance in using a telephone.

What Kind Of Insurance Do I Need To Get Home Health Care Services?

We accept:

  • Medicaid-MLTCP (Managed Long Term Care Plans)
  • Medicaid-HMOs
  • Medicare (for short-term skilled home care services)
  • Private pay

If you do not have Medicaid yet, please contact us and we will explain and get you through the process quickly and smoothly.

I’m Not Eligible For Medicaid, Can I Pay Privately For Home Care?

Yes. ABI offers private-pay option as an alternative solution for families who need the care. With the flexibility ABI has to offer, we strive to serve the community and enable more individuals with quality services.

How Long Will It Take To Become Enrolled And Receive Service?

  • Skilled services (like nursing care and therapies) usually start within 7 days.
  • Long-term services generally take 14-60 days to get serviced, depending on your insurance circumstance.
  • For an estimated timeline based on your situation, call us now at (718) 819-5700 to learn more.

What Area Do You Service?

ABI Health Care now services 7 New York counties:

  • Queens
  • Kings (Brooklyn)
  • New York (Manhattan)
  • Bronx
  • Richmond (Staten Island)
  • Nassau
  • Suffolk

What Makes Us Different?

  • Our licensed aides and nurses come from a diverse set of backgrounds. With our availability of multilingual multi-dialect staff, we will ensure your needs and requirements are heard and understood. Rest assured that our caregiver will communicate with you and sufficiently address your needs.
  • We understand that home health care is a need that may arise unannounced. Therefore, ABI Health Care is available round the clock to provide any nursing or HHA services that are needed!
  • Whether it is simple home health needs or special needs like hospice, ABI Health Care provides professionally trained nurses and aides to serve the requirements. We are a home care agency that help patients or their loved ones get professional care in the comfort of their home.
  • If patients prefer to receive care from someone they know, they can designate one of their friends or family members as their Personal Assistant under a CDPAP program. For assistance in this type of service, please get in touch with us to learn more.

Why Home Health Care Is Important?

Research shows home care could decrease costs, improve health outcomes, and reduce hospital stays. According to Centers for Medicaid and Medicare Services (CMS), home health care can help you:

  • Get better
  • Regain your independence
  • Become as self-sufficient as possible
  • Maintain your current condition or level of function
  • Slow down the process of decline

Our mission is to always strive to do our best in meeting the expectations and needs of our patients and their families. With ABI’s excellent quality care, we will help our patients live in the community as independently and safely as possible.

How Do I Know The Home Health Aide (HHA) I Get Is Reliable?

ABI Health Care is strictly compliant with Department of Health’s (DOH) Guidelines on our home health aide hiring process. When you enroll with ABI, we will pair you the aide who:

  • Speaks your language and dialect
  • Fits your preferences
  • Is professionally certified
  • Has completed extensive training
  • Has passed a physical exam, 10-panel drug test, and multiple background checks
  • Is regularly supervised and evaluated

Every 6 months and as needed, an in-service/ orientation conforming to DOH regulation that reflects the latest industry standards will be provided to all active home health aides. Plus, ABI provides RN in-person supervision periodically to HHAs to ensure the quality of care.

FAQ’s for Aide

What Are The Requirements To Work As A Home Health Aide (HHA)?

Join ABI Health Care!
If you are 18 or older and authorized to work in the US, you’re likely eligible to work as a home health aide (HHA).
You will need the following documentation ready before you come to get registered:

  • Home Health Aide Training Certificate
  • Pre-employment physical as per our Physical Form (tests must be valid within the last six months with attached lab reports)
  • Acceptable employment identifications
  • A valid photo ID
  • Proof of current address (example: utility or telephone bill)
  • Two references (one personal and professional) Reference Forms will be given at the time of application completion

Contact us today and our professional staff will guide you through the process.
If you do not have home health aide license yet, we can direct you on getting certified as quickly as possible.

There Are Many Home Care Agencies Out There, Why Should I Choose ABI?

ABI Health Care has served over 20,000 patients since we were established. ABI Health Care not only provides professional and comprehensive HHA training but also has a friendly and experienced team to quickly staff you with a flexible work schedule.

In addition, ABI Health Care offers:

  • Top-tier Rates in the Industry
  • Medical Insurance
  • Paid Time Off (PTO)
  • 401k Retirement Plan
  • Flexible Spending Accounts
  • Commuter Reimbursement Account
  • Wellness Programs
  • Continue Education Programs

To learn more, please contact us.

How Long Will It Take To Apply To Be A Home Health Aide (HHA)?

To apply to be an HHA, it generally takes 7-30 days from the application as ABI Health Care is strictly compliant with Department of Health’s registration guidelines on our home health aide hiring process.

Don’t worry! Contact us today and our professional staff will guide you through the process step-by-step. If you do not have home health aide license yet, we can direct you on getting certified as quick as possible.

How Much Do Home Health Aides (HHAs) Get Paid?

ABI Health Care offer comprehensive benefits and salary rate of $17 – $20.41 (Plus Wage Parity). Payment varies by option, so give us a call at (718) 819-5700 to find out more. We pay aides on a weekly basis plus great benefits like:

  • Medical Insurance
  • Paid Time Off (PTO)
  • 401k Retirement Plan
  • Flexible Spending Account
  • Commuter Reimbursement Account
  • Wellness Programs
  • Continue Education Programs

Disclaimer:

PLEASE NOTE - The translation of this website into languages other than English may contain inaccuracies, please contact us if you have any questions regarding the content of this website.

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131-07 40th Road, Unit E15, Flushing, NY 11354

131-07 40th Road, Unit E15, Flushing, NY 11354

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